Alight is the Right Call Center Solution for Travel
Alight runs on Amazon Connect to help Travel Agencies of all size improve their customer engagement and improve customer satisfaction
Runs on the Cloud
Alight and Amazon Connect is a contact center a service solution that runs in the cloud to give you complete flexibility.
You get a complete contact center solution that brings all the modern capabilities for the right price that meets your business needs.
Build as you go
With Alight you will be able to start small and add capabilities are you go. You’ll be able to easily update to meet your business needs.
Alight is Best for You When
Your Service is Degrading
Your customer base is growing and you are starting to hear complaints that they are not getting the same service as before.
Your Company is Growing
New Staff is coming on board and it is difficult to integrate them into your existing customer success process. This is increasing your costs and making your customers unhappy.
Keep a Customer Focus
You want your most important customers to stay happy. With Alight, you will be able to route those calls to the best agents.
You want new phone capabilities
If you are looking to add voice recognition, enhanced routing, or call transcription, Alight is the easy way for you to go.
If you are looking to bring modern call center capabilities so your customers will have the best service possible. Alight is right for you.