Alight is the Right Call Center Solution for Travel

Alight runs on Amazon Connect to help Travel Agencies of all size improve their customer engagement and improve customer satisfaction

Runs on the Cloud

Alight and Amazon Connect is a contact center a service solution that runs in the cloud to give you complete flexibility.

Cost Effective

You get a complete contact center solution that brings all the modern capabilities for the right price that meets your business needs.

Build as you go

With Alight you will be able to start small and add capabilities are you go.  You’ll be able to easily update to meet your business needs.

Alight is Best for You When

Your Service is Degrading

Your customer base is growing and you are starting to hear complaints that they are not getting the same service as before.  

Your Company is Growing

New Staff is coming on board and it is difficult to integrate them into your existing customer success process.  This is increasing your costs and making your customers unhappy.

Keep a Customer Focus

You want your most important customers to stay happy.  With Alight, you will be able to route those calls to the best agents.

You want new phone capabilities

If you are looking to add voice recognition, enhanced routing, or call transcription, Alight is the easy way for you to go.

If you are looking to bring modern call center capabilities so your customers will have the best service possible.  Alight is right for you.

 See that Alight is the right solution for you.