Get Access to the latest Call Center Features when you need them
When your business grows and you want to provide better traveler service, add the right advanced call center features when you need them.
Voice Identification
Use advanced voice detection features to validate that you are speaking to the person on the call. Make it simple and easy for your travelers to get in contact with the right agent.
Advance Call Routing
Make it easy for your traveler to get to the right agent quickly. Incre
Voice Request
With Alight, your travelers can verbally request what service they are looking for before reaching the agent making customer support seamless.
Call Logging
Get full call logging with searchable history to ensure the customer is getting the best service possible.